Last updated: October 28, 2026
You can request a full refund of any payment within 14 days of the date you were charged. This applies to every plan, weekly, monthly, and yearly, to the first charge after a free trial, and to renewal charges.
Every plan starts with a free trial, and nothing is charged during it. If you cancel before the trial ends, you are not charged at all.
You can cancel a paid plan at any time from "Manage subscription" in the app. Canceling stops future renewals, and your plan stays active until the end of the period you paid for. If you cancel during a free trial, your trial runs to its end and you are not charged.
Email simplifierai.org@gmail.com from the address you used to pay, and include the date of the charge. You can also request a refund from Paddle, our payment provider, at paddle.net. Refunds are returned to your original payment method by Paddle. Depending on your bank or card issuer, it can take a few business days for the refund to appear.
Questions about billing or refunds: simplifierai.org@gmail.com.